The interest in online casinos continues to grow. The industry has undoubtedly come a long way since the 90s when it started. Nowadays, online casinos generate billions of dollars and attract new players from across the globe. Indeed, the gambling industry is more significant than ever.
That being said, some problems are unavoidable. For example, the waiting time that comes with gambling online. Once you win, you must wait quite a long time for your payout. That is unless you are using quick-payout casinos.
As the name suggests, quick-payout casinos are websites focused on delivering your cash as soon as possible. You can review this list of recommended online casinos with instant withdrawal time and find some of the quickest-payout gambling sites on the current market.
Problems with Withdrawing
Sometimes, you might face withdrawal problems after winning a hefty sum. There are several reasons why a casino might refuse to pay out. In this article, we will go over some of the reasons why a casino might refuse to pay out and discuss some ways you can dispute these claims.
· Unverified Account
One of the most common reasons why a casino might refuse to give you your hard-earned cash is because your account is unverified. The fix here is simple; verify your account and try again. It is also essential to verify your account before you start playing, so this problem can be avoided altogether.
· Suspicion of Cheating
If the casino suspects you of using external software to cheat, they will likely refuse to pay. At this point, the best you can do is contact the team and provide proof that you are not cheating. We recommend not using any external software to win games at online casinos, as it might get you into legal trouble.
But what about if you’ve not cheated and your account is verified? Consider what to do when the casino does not want to pay your money fairly.
Contact Customer Support
The first step is the easiest. Simply contact customer support and ask them why you are having these problems. You can use the live chat if that option is available. If you still need to, send them a lengthy email explaining your problem.
A quality casino should respond promptly, address your concerns, and attempt to fix the issue. If the issue is on your part, they will provide you with a way to fix it. If it is on theirs, they should look into the problem and give you your payout promptly.
However, if they continue to refuse and behave obstinate, you must file a dispute. Let us look at how disputes work when dealing with online casinos.
How to Dispute Online Casinos
The first step is ensuring you’ve done everything by the book. You’ve read the terms and conditions of the website, verified your account, provided authentication that you are of age, etc. If all that is true, then the next part is simple.
Write out a complaint carefully and mindfully. Use proper grammar, many technical terms, and, most importantly, a neutral tone, as you don’t want to come off friendly or antagonistic. Provide comprehensive data backing your point: screenshots, internet history, everything you have to show that you are not in the wrong.
Once that is done, send the email to the casino. You can look up ways to contact them on the website itself. When you do so, remember that the website, at least according to UK law, has eight weeks to fix the issue.
If the casino continues to refuse you or ignore you, there is one more step you can take. We will be addressing that in the final section of this article.
Lawyer Up
The best case scenario is that the casino has fixed all the issues after you’ve filed your dispute. However, there are certain cases where a gambling website ignores the customer, even after several disputes have been filed. What to do in this situation?
Well, just like a family lawyer can help during divorce, a lawyer can also help here. Though the best-case scenario is to avoid legal drama, sometimes it is a necessary part of the process.
If a gambling website refuses to address your concerns or send you a payout, contact your lawyer, explain the situation, and provide them with the necessary data showing you are right. From there on, let your lawyer handle the situation, hopefully out of court. Though, sometimes, a lawsuit will be necessary.
Other Options?
Unfortunately, there aren’t many other actions you can take. We recommend reviewing forums or talking to legal experts before you lawyer up. However, at the end of the day, if you aren’t getting your money the easy way, you will have to fight for it the hard way. Though, as we said, legal dramas are best avoided, sometimes they are necessary.
